Terms and Conditions

Privacy Policy

Last Updated On 11-Apr-2023
Effective Date 11-Apr-2023

This Privacy Policy describes the policies of LUXURY SAĞLIK TURİZMİ SEYAHAT ACENTELİĞİ LİMİTED ŞİRKETİ FENER MAH. TEKELİOĞLU CAD. UZUNOĞLU APT. B BLOK
NO: 76 İÇ KAPI NO: 3 MURATPAŞA/ ANTALYA, email: [email protected], phone: +90 536 453 71 61 on the collection, use and disclosure of your information that we collect when you use our website ( https://meduluxhealth.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:
We will collect and process the following personal information about you:

Name
Lastname
Email
Mobile

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Customer feedback collection
Support
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention Of Your Information:
We will retain your personal information with us for 365 Days or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at LUXURY SAĞLIK TURİZMİ SEYAHAT ACENTELİĞİ LİMİTED ŞİRKETİ , FENER MAH. TEKELİOĞLU CAD. UZUNOĞLU APT. B BLOK NO: 76 İÇ KAPI NO: 3 MURATPAŞA/ ANTALYA email: [email protected]. We will address your concerns in accordance with applicable law.

As Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti., we use cookies on our websites to ensure that you benefit from them efficiently and to enhance your user experience. If you prefer not to use cookies, you can delete or block them from your browser settings or from the detailed cookie removal explanation below. However, we would like to remind you that this may affect the use of our websites. Unless you change your cookie settings in your browser, we will assume that you accept the use of cookies on our websites. You can access the Clarification Text regarding the collected data on our websites.

Our cookies are used to provide you with a personalized experience, improve our services, and enhance your experience while using our websites.

Cookies can be evaluated under different headings depending on their purpose and types of use. Some of these headings are explained below; 

Session cookies: These are temporary cookies that are deleted when you close your browser, so they are not permanent. They are used for purposes such as ensuring the security and continuity of our sites and your visit.

Persistent cookies: These cookies are stored in your browser’s subfolders until they expire or until you take action. These cookies help our website remember your information and choices for your next visit.

First-party and third-party cookies: First-party cookies are those used by our site. The third-party cookies are installed on your computer by websites other than our own.

Necessary cookies: These are anonymous cookies established for the proper functioning of the https://meduluxhealth.com/ websites and for the proper presentation of their features.

Functional and analytical cookies: Functional cookies remember your preferences and help us improve your browsing experience, while analytical cookies allow us to see which pages are more popular and which sources are more viewed, enabling us to see the traffic in our sites and provide services tailored to this traffic. These types of cookies are also anonymous.

Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti. uses session cookies, necessary cookies, persistent cookies, as well as functional and analytical cookies on its website(s) or mobile web.

Apart from the necessary and first-party cookies used on our sites, the cookies used include:

Google: Google cookies can be used for various purposes. For example, they remember your secure search preferences, show you more relevant ads, determine how many visitors come to a page, help you use and sign up for services provided by Google, protect your data, or remember your ad settings.

Google Analytics: A web analytics tool that analyzes how users use the website. Along with anonymous information, personally identifiable information about your use of the website (such as name, address, email address, IP address) is sent to Google by your browser and processed by Google.

Google Tag Manager: These cookies will allow us to recognize you on your next visit by assigning a unique and randomly generated identifier (ID) to your device, enabling us to analyze your website usage. Your information is sent to Google by your browser and processed by Google.

Facebook Connect: This cookie is used to allow users to share their experiences with our websites on Facebook.

Tawk: A cookie that enables the operation of the live chat service on the website. Along with anonymous information, personally identifiable information about your use of the website (such as name, address, email address) is sent to Tawk by your browser and processed by Tawk.

Users can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions provided in the “help” file of their internet browsers or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu.” If a user rejects persistent cookies or session cookies, they can still continue to use the website or mobile web, but may not have access to all the functions of the platforms or may have limited access.

How to delete cookies?

Deleting cookies is usually straightforward. Just select your browser and follow the instructions.

Chrome

  1. Press Ctrl + Shift + Delete on your keyboard.
  2. Choose a time range.
  3. Check the box for “Cookies and other site data.”
  4. Click the “Clear data” button.
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Fire fox

  1. Press Ctrl + Shift + Delete on your keyboard.
  2. Choose a time range.
  3. Check the box for “Cookies”

Click the “Clear now” button.

Safari

  1. Select “Preferences” from the Safari menu.
  2. Go to the Privacy tab.      akkasgroup.com
  3. Click on “Manage Website Data”.
  4. Click on “Remove All.”
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Edge

  1. Press Ctrl + Shift + Delete on your keyboard.
  2. Check the box for “Cookies and saved website data.”

Click the “Clear” button.

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Internet Explorer

  1. Press Ctrl + Shift + Delete on your keyboard.
  2. Select the checkbox for “Cookies and website data.”
  3. Click the “Delete” button.
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GDPR

1. Information Text on Protection and Processing of Personal Data As LUXURY HEALTH TURİZMİ SEYAHAT ACENTELİĞİ LİMİTİTED ŞİRKETİ, we, as Data Controller, provide information in accordance with Article 10 of the Law titled “Data Controller’s Obligation to Inform” regarding the Personal Data Protection Law No. 6698 (GDPR) published in the Official Gazette dated April 7, 2016 and numbered 29677 in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, in the processing of personal data and to determine the obligations of real and legal persons who process personal data.

1.2. As LUXURY HEALTH TOURISM TRAVEL AGENCY LIMITED COMPANY, it has been prepared in order to ensure that the personal data of our citizens are processed in accordance with the Constitution of the Republic of Turkey and the international conventions on Human Rights to which our country is a party and the relevant legislation, especially the Law No. 6698 on the Protection of Personal Data (GDPR), and that the relevant persons whose data are processed can effectively exercise their rights. All personal data shared with our Company may be processed in accordance with the law, in connection with our activities and service purposes and in a measured manner.

2. Definitions

2.1. GDPR: The concepts of personal data, sensitive personal data and data processing used in the clarification text are used in accordance with the definitions made in the LPPD. In the GDPR;

2.1.1. Personal Data Protection Law (“GDPR”): Law No. 6698 on the Protection of Personal Data, which entered into force after being published in the Official Gazette on April 7, 2016,

2.1.2. Personal Data: any information relating to an identified or identifiable natural person,

2.1.3. Data Processor: The natural or legal person who processes Personal Data on behalf of the Data Controller based on the authorization granted by the Data Controller,

2.1.4. Data Controller: The natural or legal person who determines the purposes and means of processing Personal Data and is responsible for the establishment and management of the data recording system,

2.1.5. Processing of personal data: The concept refers to all kinds of operations performed on personal data, such as obtaining, recording, storing, retaining, modifying, reorganizing, disclosing, transferring, taking over, making available, classifying or preventing the use of personal data by fully or partially automatic means or by non-automatic means provided that they are part of any data recording system

3. Principles of Processing of Personal Data

3.1. Personal data belonging to the data owner specified in Article 4 of the GDPR; in accordance with the law and honesty rules, accurate and, where necessary, up-to-date, for specific, clear and legitimate purposes; connected, limited and measured for the purpose for which they are processed; in accordance with the rules of retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed, the data controller will be processed by the Company within the scope of the following purposes.

4. Purpose of Processing Your Personal Data

4.1. Your personal data in accordance with Articles 4, 5 and 6 of the GDPR;

4.1.1. In accordance with the law and good fait

4.1.2. In connection with, limited and proportionate to the purposes of processing,

4.1.3. Accurate and up to date,

4.1.4. It will be processed for specific explicit and legitimate purposes and for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

4.2. Your personal data may be used by our business units to carry out the necessary work to benefit you from the products and services offered by our company; recommending the products and services offered by our company to you; planning and / or execution of market research activities for the sales and marketing of products and services; planning and / or execution of after-sales support services activities; follow-up of contract processes and / or legal requests, ensuring the legal, technical and commercial business security of the relevant persons in business relations; ensuring the execution of our company’s human resources policies, making an evaluation if you apply for a job, fulfilling our legal and legal obligations if you become our employee; Ensuring quality follow-up; follow-up of the products supplied; for the purpose of security and identification of your identity when you visit our business; contacting you if you request information from our company; execution of this contract if you purchase products; Planning, auditing and execution of information security processes; Creation and management of information technology infrastructure; Follow-up of financial and/or accounting affairs; Follow-up of legal affairs; Planning and execution of business activities; Planning and execution of corporate communication activities; For the purposes of determining and implementing the commercial and business strategies of our company, personal data specified in Articles 5 and 6 of Law No. 6698. and 6. of the Law No. 6698 for the purposes of determining and implementing our Company’s commercial and business strategies. In addition to the obligations stipulated by the Labor Law and Labor and Social Security legislation and other legislation in force, the data of our employees may be processed by our Company or real or legal persons with whom our Company cooperates or authorized by our Company within our human resources policy or for operational reasons such as increasing the level of performance and employee satisfaction and ensuring occupational safety and occupational peace.

5. Transfer of Personal Data

5.1. Your personal data may be transferred to our business partners, suppliers, shareholders, affiliates, legally authorized public institutions and private persons within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law No. 6698 for the purposes of carrying out the necessary work by our business units to benefit you from the products and services offered by our Company; customizing the products and services offered by our Company according to your and your company’s needs; ensuring the execution of our Company’s human resources policies; ensuring the legal and commercial security of our Company and the persons who have a business relationship with our Company; determining and implementing the commercial and business strategies of our Company. and 9. within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698.

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6. Method of Collection of Personal Data and Legal Basis

6.1. Personal data are collected, used, recorded, stored and processed by our company by verbal, written and/or electronic means by providing verbal, written and/or electronic information to personal data owners in a clear and understandable manner and obtaining their explicit consent when necessary, in accordance with the law and good faith, in connection with and limited to the legitimate purposes clearly stated above, within the framework of the principle of proportionality. In addition, your personal data is collected through different channels and based on different legal reasons within the framework of our company’s commercial purpose, such as contacting us, establishing a contractual relationship, visiting our business, transmitting your information to us to contact us for commercial activities, sharing information in promotional organizations; in order to improve the products and services we offer and to carry out our commercial activities. Your personal data collected for this legal reason can also be processed and transferred for the purposes specified in this Clarification Text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698.

6.2. In addition, we assure that your personal data will not be processed by our company for purposes other than those specified in this disclosure document, and will not be transferred and stored to third parties in Turkey and abroad.

7. Storage and Deletion of Data

7.1. Our Company stores the personal data it processes for the periods specified in the legislation, and in the event that no additional period is specified in the legislation; personal data is stored for the period required to be processed in accordance with the practices and customs of our Company’s commercial life, depending on the services provided by our company while processing that data, and after this period, only for the periods required in practice to constitute evidence in possible legal disputes. After the expiration of the specified periods, the personal data in question are deleted, destroyed or anonymized.

8. Rights of the Data Subject

8.1. Data subjects may apply to the Company, acting as the data controller, for any data relating to him/her;

8.1.1. To learn whether his/her personal data is being processed,

8.1.2. Requesting information if personal data has been processed,

8.1.3. Learn the purpose of processing personal data and whether they are used in accordance with their purpose;

8.1.4. To be informed about third parties to whom personal data are transferred domestically or abroad,

8.1.5. To request correction of personal data in case of incomplete or incorrect processing,

8.1.6. To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of GDPR No. 6698,

8.1.7. To request notification of the transactions made pursuant to subparagraphs (d) and (e) of Article 11 of the GDPR to third parties to whom personal data are transferred,

8.1.8. To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,

8.1.9. In case of damage due to unlawful processing of personal data, it has the right to demand compensation for the damage.

8.2. In order to use your rights mentioned above, you can send your written request to “meduluxhealth.com” with the necessary information identifying your identity and your explanations regarding the right you want to use, together with the Personal Data Information retrieval and transaction request form with wet signature or to our registered e-mail address “info@meduluxhealth.com” by using secure electronic signature, mobile signature or the e-mail address previously notified to LUXURY HEALTH TOURISM SEA TRAVEL AGENCY LİMİTİTED ŞİRKETİ by the person concerned and registered in the system of the data controller. Applications must be made in Turkish.

8.3. Applications must include name, surname and signature if the application is in writing, Turkish Republic ID number for citizens of the Republic of Turkey, nationality, passport number/ID number for foreigners, residential or workplace address for notification, e-mail address for notification, telephone or fax number and the subject of the request.

8.4. In the application that you have as a personal data owner and that you will make in order to exercise your rights mentioned above and that includes your explanations regarding the right you request to exercise; the matter you request must be clear and understandable, the subject you request must be related to your person or if you are acting on behalf of someone else, you must be specifically authorized in this regard and document your authority, the application must contain identity and address information and documents certifying your identity must be attached to the application.

8.5. Your applications within this scope will be finalized as soon as possible and within 30 days at the latest. If the relevant person’s application is to be answered in writing, no fee is charged for up to ten pages. A transaction fee of 1 TL may be charged for each page over ten pages. If the response to the application is given in a recording medium such as CD, flash memory, the fee that may be requested by LUXURY HEALTH TOURISM TRAVEL AGENCY LIMITED COMPANY cannot exceed the cost of the recording medium.

Information Text and Explicit Consent Statement for E-Newsletter Form

Clarification Text and Express Consent Statement Regarding Personal Data Processed in the E-Newsletter Form

This Clarification Text has been prepared by Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti., acting as the data controller, within the framework of the Personal Data Protection Law No. 6698 (“KVKK”) Article 10 and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Clarify, in order to inform you about the purposes of processing your personal data, the legal reasons, the methods of collection, to whom it may be transferred, and your rights within the scope of KVKK.

The personal data such as the email address you share through the E-Newsletter Form on our website is processed for the purpose of conducting the necessary work by the relevant business units to benefit the relevant individuals from the products and services offered by our company, to carry out related business processes, and to send commercial electronic messages within the scope of advertising and campaign activities.

The personal data in question is processed automatically based on the legal ground of ” the processing of personal data belonging to the parties of a contract is necessary, provided that it is directly related to the establishment or performance of the contract” as stipulated in Article 5 of the KVKK, and your contact information is processed automatically based on your express consent to send you commercial electronic messages, and this data will only be shared with relevant judicial authorities in legal disputes.

You can send your requests within the scope of Article 11 of the Law, which regulates the rights of the data subject, in writing to Çırağan Caddesi No:32 (Çırağan Palace Kempinski) Beşiktaş / Istanbul address in accordance with the “Communiqué on the Procedures and Principles for Application to the Data Controller,” or you can send them to the email address [email protected].

For your convenience and information, an application form is available on our website. Click here to view the relevant form.

Communication Form Privacy Statement

 Clarification Text Regarding Personal Data Processed in Communication Form

 This clarification text has been prepared by Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti., acting as the data controller, within the framework of the Personal Data Protection Law No. 6698 (“KVKK”) Article 10 and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Clarify, in order to inform you about the purposes of processing your personal data, the legal reasons, the methods of collection, to whom it may be transferred, and your rights within the scope of KVKK.

The personal data such as name, surname, phone number, email, etc., that you share through the contact form on our website, is processed for the purpose of conducting the necessary work by the relevant business units to benefit the relevant individuals from the products and services offered by our company, to carry out related business processes, and to establish communication with you regarding the subject of your application. Additionally, we do not have absolute control over the information you share with us through this form. We recommend that you do not share with our company any personal data or sensitive personal data that you do not wish us to know.

The personal data in question is processed automatically based on the legal grounds of Article 5 of the KVKK that “data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject”, and will only be shared with relevant judicial authorities in legal disputes.

You can send your requests within the scope of Article 11 of the Law, which regulates the rights of the data subject, in writing to Çırağan Caddesi No:32 (Çırağan Palace Kempinski) Beşiktaş / Istanbul address in accordance with the “Communiqué on the Procedures and Principles for Application to the Data Controller,” or you can send them to the email address [email protected].

For your convenience and information, an application form is available on our website. Click here to view the relevant form.

Corporate General Privacy Statement

CORPORATE GENERAL CLARIFICATION TEXT REGARDING PROCESSING OF PERSONAL DATA

As LUXURY SAĞLIK TURIZMI SEYAHAT ACENTELIĞI LTD. ŞTI. (“LUXURY SAĞLIK”), we have prepared this clarification text to inform our Visitors, Online Visitors, Customers, Potential Customers, Supplier Employees and Supplier Officials about the processing, storage, and transfer of your personal data within the framework of activities arising from the Personal Data Protection Law numbered 6698 (“KVKK”) and related legislation and legal regulations.

1) What Personal Data Categories Do We Process and For What Purposes Do We Process Them?

Your personal data is processed by LUXURY SAĞLIK TURIZMI SEYAHAT ACENTELIĞI LTD. ŞTI., in accordance with the following principles envisaged in Article 4.2 of the KVKK:

(i) Compliance with the law and honesty rules,

(ii) Being accurate and up-to-date when necessary,

(iii) Being processed for specific, clear, and legitimate purposes,

(iv) Being relevant, limited, and proportionate to the purpose for which they are processed, (v) Being kept for the period prescribed in the relevant legislation or for the time necessary for the purpose for which they are processed,

in the context of our established and ongoing business relationships with our business partners; your personal data may be processed for the purposes outlined below (it is possible for an individual to fall into multiple categories).

A. Our Visitors

The identity information of our visitors (e.g., name, surname), physical space security information (e.g., camera recordings) will be processed for the purposes of:

a) Creating and tracking visitor records,

b) Ensuring physical space security.

B. Our Online Visitors

The transaction security information (e.g., your IP address), marketing information (e.g., shopping history information, survey and cookie records), identity information, contact information (e.g., your email address) of our online visitors using our website will be processed for the purposes of:

a) Conducting activities in compliance with regulations,

b) Conducting information security processes,

c) Tracking requests/complaints,

d) Conducting communication activities,

e) Providing information to authorized individuals, institutions, and organizations,

f) Enabling access to our website via the internet.

C. Our Customers

The identity information, contact information, customer transaction information (e.g., order information), physical space security information, financial information (e.g., balance sheet information), legal transaction information, marketing information (e.g., shopping history information) of authorized representatives and/or employees of our natural or legal person customers will be processed for the purposes of;

a) Conducting activities in compliance with regulations,

b) Conducting financial and accounting affairs,

c) Conducting/auditing business activities,

d) Conducting logistics activities,

e) Conducting post-sale support services for goods/services,

f) Conducting sales processes for goods/services,

g) Conducting marketing analysis studies,

h) Conducting contract processes,

i) Providing information to authorized individuals, institutions, and organizations,

j) Ensuring physical space security,

k) Resolving legal disputes,

l) Conducting storage and archive activities,

m) Conducting risk management processes,

n) Conducting advertising/campaign/promotion processes, sending commercial electronic messages,

o) Conducting processes related to loyalty to the company/product/services,

p) Conducting communication activities.

D. Our Potential Customers www.akkasgroup.com

The identity information, contact information, customer transaction information, physical space security information, and marketing information of authorized representatives and/or employees of our natural person customers will be processed for the purposes of:

a) Managing sales processes for goods/services,

b) Executing contract processes,

c) Ensuring physical space security,

d) Conducting advertising/campaign/promotion processes, sending commercial electronic messages,

e) Conducting marketing analysis studies.

E. Our Supplier Employee

The identity information, contact information, physical space security information, and professional experience information (e.g., in-service training information) of our supplier employee will be processed for the purposes of:

a) Conducting communication activities,

b) Conducting/auditing business activities,

c) Ensuring physical space security,

d) Conducting supply chain management processes,

e) Conducting logistics activities,

f) Conducting activities in compliance with regulations,

g) Conducting occupational health and safety activities.

F. Our Supplier Officials www.akkasgroup.com

The identity information, contact information, physical space security information, customer transaction information, financial information, marketing information, and legal transaction information of our natural person suppliers or legal person supplier officials will be processed for the purposes of:

a) Conducting/auditing business activities,

b) Conducting procurement processes for goods/services,

c) Conducting financial and accounting affairs,

d) Executing contract processes,

e) Conducting investment processes,

f) Ensuring physical space security,

g) Monitoring and executing legal affairs.

1) What are the Methods of Collecting Your Personal Data?

Your personal data, as specified in the categories above, is collected through physical means such as order forms, contracts, visitor forms, or through information systems and electronic devices (e.g., telecommunications infrastructure, computers, and phones), third parties (e.g., KKB and Findeks), our website, and other documents declared by the relevant person, either automatically or non-automatically.

2)What is the Legal Basis for the Collection of Your Personal Data?

Your personal data is processed by LUXURY SAĞLIK TURIZMI SEYAHAT ACENTELIĞI LTD. ŞTI., in accordance with the purposes stated above, based on the following legal reasons specified in Article 5 of the Personal Data Protection Law (KVKK):

(i) Being explicitly provided for in the laws,

(ii) Being necessary to process personal data of the parties to a contract, provided that it is directly related to establishment or performance of the contract,

(iii) Being mandatory for the data controller to fulfill its legal obligation,

(iv) Being mandatory for the establishment, exercise, or protection of a right,

(v) Being necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

(vi) Identity and contact data of our Customers and Potential Customers will be processed for the purposes of advertising, campaigns, promotions, and sending commercial electronic messages based on their express consent.

3)Are We Transferring Your Personal Data to a Third Party? akkasgroup.com

a) The personal data of our visitors may be shared with law enforcement and judicial authorities for the purpose of resolving legal disputes and as required by relevant legislation.

b) The personal data of our online visitors may be shared with judicial authorities and authorized public institutions and organizations for the purpose of resolving legal disputes and as required by relevant legislation.

c) The personal data of our customers may be transferred to authorized public institutions and organizations for the purpose of complying with legal regulations, tracking and executing legal affairs, providing information to authorized individuals, institutions, and organizations, within the scope prescribed by the relevant legislation; to our affiliated companies, information technology companies, suppliers, cargo companies, insurance companies, banks and our financial advisor to the extent necessary for the conduct/audit of business activities, the execution of risk management processes, and the proper performance of our services. Additionally, such personal data may be transferred to the law firm we receive services from and judicial authorities for use as evidence in potential future legal disputes.

d) The personal data of potential customers may be transferred to the law firm we receive services from and judicial authorities for use as evidence in potential future legal disputes.

e) The personal data of our supplier employee may be transferred to authorized public institutions and organizations for the purposes of conducting business activities in compliance with legal regulations, tracking and executing legal affairs, providing information to authorized individuals, institutions, and organizations, and for the conduct/audit of business activities; to our affiliated companies, information technology companies, suppliers, cargo companies, insurance companies, banks, and our financial advisor to the extent necessary for the proper performance of the service. Additionally, such personal data may be transferred to the law firm we receive services from and judicial authorities for use as evidence in potential future legal disputes.

The personal data of our supplier official may be transferred to authorized public institutions and organizations for the purposes of conducting business activities in compliance with legal regulations, tracking and executing legal affairs, providing information to authorized individuals, institutions, and organizations, and for the conduct/audit of business activities; to our affiliated companies, information technology companies, suppliers, cargo companies, insurance companies, banks, and our financial advisor to the extent necessary for the proper performance of the service. Additionally, such personal data may be transferred to the law firm we receive services from and judicial authorities for use as evidence in potential future legal disputes

4)Are We Transferring Your Personal Data Abroad?      akkasgroup.com

As Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti., we are not transferring your personal data abroad.

5)How Can You Exercise Your Rights Regarding Your Personal Data?

You can submit your requests within the scope of Article 11 of the Personal Data Protection Law (KVKK), which regulates the rights of data subjects, to Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti., through the “Form of Application to Data Controller” prepared for your convenience in accordance with the “Communiqué on Principles and Procedures for Application to the Data Controller” available at “https://meduluxhealth.com/“.

Data Controller:  LUXURY SAĞLIK TURIZMI SEYAHAT ACENTELIĞI LTD. ŞTI.  

Address: ÇIRAĞAN CADDESI NO:32 (ÇIRAĞAN PALACE KEMPINSKI) BEŞIKTAŞ / İSTANBUL

E-mail: [email protected]

Online Consultation Form Disclosure Statement

 Clarification Text Regarding Personal Data Processed in Online Consultation Form

This clarification text has been prepared by Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti., acting as the data controller, within the framework of the Personal Data Protection Law No. 6698 (“KVKK”) Article 10 and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Clarify, in order to inform you about the purposes of processing your personal data, the legal reasons, the methods of collection, to whom it may be transferred, and your rights within the scope of KVKK.

The personal data such as name, surname, phone number, email, etc., that you share through the Online Consultation form on our website, is processed for the purpose of conducting the necessary analyses by our experts units to inform the patients about the products and services offered by our company, to carry out treatment processes, and to establish communication with you regarding the subject of your application. Additionally, we do not have absolute control over the information you share with us through this form. We recommend that you do not share with our company any personal data or sensitive personal data that you do not wish us to know.

The personal data in question is processed automatically based on the legal grounds of Article 5 of the KVKK that “data processing is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject”, and will only be shared with relevant judicial authorities in legal disputes.

You can send your requests within the scope of Article 11 of the Law, which regulates the rights of the data subject, in writing to Çırağan Caddesi No:32 (Çırağan Palace Kempinski) Beşiktaş / Istanbul address in accordance with the “Communiqué on the Procedures and Principles for Application to the Data Controller,” or you can send them to the email address [email protected].

For your convenience and information, an application form is available on our website. Click here to view the relevant form.

Data Controller Application Form

LUXURY SAĞLIK

FORM OF APPLICATION TO DATA CONTROLLER

  1. General Explanations

According to Article 11 of the Law on Protection of Personal Data numbered 6698 (“KVKK”), individuals defined as data subjects (“Applicant”) have the right to make certain requests regarding the processing of their personal data.

This application form has been prepared to identify your relationship with Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti. (“Luxury Sağlık”) and, if any, to completely determine your personal data processed by Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti. in order to respond to your application accurately and within the legal period. Additional information may be requested by Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti. for the purpose of identity and authorization verification to ensure the security of your personal data and prevent unlawful data transfer. The Applicant is responsible for the accuracy and/or currency of the information provided or for unauthorized requests.

In accordance with Article 7 of the Communiqué on Principles and Procedures for Application to the Data Controller, if a written response is to be provided to the Applicant’s application, no fee will be charged for up to ten pages. An administrative fee of 1 Turkish Lira per page may be charged for each page over ten pages. If the response to the application is provided on a recording medium such as a CD or flash drive, a fee may be charged equivalent to the cost of the recording medium.

  1. Scope of the Right to Apply Under Article 11 of the KVKK

The Applicant may apply to Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti:

1) Learning whether personal data is being processed,

2) Requesting information if personal data has been processed,

3) Learning the purpose of processing personal data and whether they are used in accordance with this purpose,

4) Learning the third parties to whom personal data is transferred domestically or abroad,

5) Requesting the correction of personal data if it is incomplete or incorrectly processed, and requesting that the transactions made in this context be notified to the third parties to whom the personal data has been transferred,

6) Requesting the deletion, destruction, or anonymization of personal data if the reasons requiring their processing have ceased, even if they have been processed in accordance with the KVKK and other relevant laws, and requesting that the transactions made in this context be notified to the third parties to whom the personal data has been transferred,

7) Objecting to the emergence of a result against him/her by exclusively analyzing the processed data through automated systems,

8) Requesting the compensation for damages in case of suffering damage due to the unlawful processing of personal data.

  1. Application Method

In accordance with the first paragraph of Article 13 of the KVKK, applications regarding these rights must be submitted to us in writing and signed, or through other methods determined by the Personal Data Protection Board (“Board”).

In this regard, applications made in writing can be submitted by printing this form out:

  • Personally by the Applicant,
  • Through a notary public,
  • Via registered electronic mail (KEP) address, secure electronic signature, mobile signature, or
  • By email sent from the electronic mail address previously notified by the Applicant and registered in our system.

Below, information is provided regarding how written applications will be delivered to us through specific written application channels.

Application Method

Information to be Specified in the Application Submission

Address for Application

In-Person Application (The applicant personally coming and applying with an identification document to prove their identity)

On the envelope, “Information Request Under the Personal Data Protection Law” will be written.

Çırağan Caddesi No:32 (Çırağan Palace Kempinski) Beşiktaş / İstanbul

Notification through notary public

On the notification envelope, “Information Request Under the Personal Data Protection Law” will be written.

Çırağan Caddesi No:32 (Çırağan Palace Kempinski) Beşiktaş / İstanbul

Via Registered Electronic Mail (KEP) with “Secure electronic signature”

In the subject field of e-mail, “Information Request Under the Personal Data Protection Law” will be written.

[email protected]

Application via Mobile Signature or Email (Using the electronic mail address previously notified by the data subject to the data controller and registered in the data controller’s system)

In the subject field of e-mail, “Information Request Under the Personal Data Protection Law” will be written.

[email protected]

In applications made via email by the Applicant, Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti. may request additional information to verify the identity of the Applicant and take necessary precautions.

Your applications submitted to us will be responded to in writing or electronically within thirty days from the date of receipt or the date it reaches us, depending on the nature of the request, in accordance with the second paragraph of Article 13 of the KVKK.

  1. Your Identity and Contact Details
  1. Contact Details of the Applicant

Name

 

Surname

 

TR Identity No / Passport No (if foreigner)

 

Phone Number

 

E-mail Address

 

Residential or Work Address

 
  1. Please specify your relationship with Luxury Sağlık Turizmi Seyahat Acenteliği Ltd. Şti. (Visitor, Customer, Business Partner, Employee, Job Applicant, Former Employee, Third-Party Company Employee, Shareholder, etc.)

􀀀 Visitor

􀀀 Customer

􀀀 Business Partner

􀀀 Employee

􀀀 Job Applicant

􀀀 Former Employee

􀀀 Other

…………………………………………………………………….……………………………………………………………

Those you are in contact with within our company;

Department:………………….…………………………………………………………………

Subject:……………………………………..…………………………………….……………

…………………………………………………………………………………………………

  1. Request Subject

Please specify your request in detail below within the scope of the KVKK.

 

 

 

                                                                       Applicant

                                                                       Name/Surname:

                                                                       Signature (if written application):

For your convenience and information, an application form is available on our website. Click here to view the relevant form.

Consultation Form

For more details, please contact [email protected] or fill the form below.

Phone Number

+90 536 453 71 61

Email Address

[email protected]

Working Hours

Everyday: 7/24